Privacy Policy

1. Introduction

RouterMe ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our route planning service and website.

By using RouterMe, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name and email address when you create an account
• Payment information processed securely through Stripe
• Delivery addresses and route information
• Communication preferences

2.2 Usage Information

We automatically collect certain information when you use our service:

• Device information (browser type, operating system)
• IP address and location data
• Usage patterns and preferences
• Route optimization history

2.3 Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are small data files stored on your device that help us provide and improve our services.

Types of Cookies We Use:

• Necessary Cookies: Essential for the website to function properly. These cookies enable core functionality such as security, authentication, and remembering your session. They cannot be disabled.
• Functional Cookies: Enhance functionality and personalization, such as remembering your preferences and location settings.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance (currently not used).

Managing Cookies: You can manage your cookie preferences at any time by clicking Cookie Preferences or by adjusting your browser settings. However, disabling certain cookies may limit your ability to use some features of our service.

Cookie Duration: Session cookies are deleted when you close your browser, while persistent cookies remain on your device for up to 30 days or until you delete them.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns
• Detect and prevent fraud or abuse
• Personalize your experience

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., payment processing, data analytics)
• Legal Requirements: We may disclose information if required by law or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred
• With Your Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• SSL encryption for data transmission
• Secure data storage with encryption at rest
• Regular security audits and updates
• Access controls and authentication
• Compliance with industry security standards

However, no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Opt-out of certain data processing activities
• Objection: Object to processing of your personal information

To exercise these rights, please contact us at privacy@routerm.com.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: